Accessibility Guides (5)

This is a guide for processing bookings for customers who have accessibility requirements, it sets out the procedures that need to be followed to ensure the relevant requests are made to our suppliers. This guide covers Rail, Hotels and Air bookings; for any other services, please contact your relevant CTM (North) team by telephone or email. If you have any questions about these processes, please do not hesitate to contact our Business Support Team on North.BSU@travelctm.com. Other Contacts Crown Rail – North.rail@travelctm.com 01274 726424 Crown Hotel – North.hotels@travelctm.com 01274 726424Corporate – North.corporate@travelctm.com 0330 0082000 Scottish Government – North.Gov.scot@travelctm.com 01274 760650